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End-to-end testing handbook

📌 Note: Both core function accounts and full function accounts can be used for customer messaging end-to-end testing.

Core account limitations:

Core function test accounts and their associated shops do not involve real transactions or purchases through a Buyer Test TikTok Account. As a result, any test cases that require actual orders, such as sending or receiving order cards, are not supported.

Apply for a development shop

Refer to our Seller Center Development Shops User Guide for a detailed breakdown on how to set up and use a development shop.

Register and link TikTok accounts

📌 Note: Once linked, an official TikTok account cannot access shop products due to policy constraints. You must use another TikTok account as a test buyer account.

Register two separate TikTok accounts using the TikTok app:

  • One to link to your Seller Center test account (official TikTok account)
  • One to link as a buyer test account

List products in a development shop

📌 Note: Once a product listing has been submitted for review, it can take a couple of minutes for it to go live.

For developer core function accounts, please use the following entry point to navigate to Seller Center:

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For developer full function accounts, please use the following entry point to navigate to Seller Center:

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End-to-end testing flow

[Seller] Create a product​

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[Buyer] Find your development shop​

Log in to the linked test buyer account. Use the linked official TikTok account name to search for your development shop, which can be found under the Shop tab.

[Buyer] Place a test order in the TikTok app​

[Buyer] Initiate a customer conversation in the TikTok app​

[Buyer] Send an order card​

After placing a test order, when the buyer initiates a message, shortcuts will appear above the input box. Choose the order from the list and click the Send button to send an order card from the buyer to the seller.

[Seller] Receive and reply to customer service messages in Seller Center​