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POST Review Aftersales

Review Aftersales Shop Required scope: seller.return_refund.basic API used to review (approve, reject, or offer alternatives to) a buyer's return request. Version 202603

POST/return_refund/202603/aftersales/review

Request

Header

PropertiesTypeDescription
content-type RequiredstringAllowed type: application/json
x-tts-access-token RequiredstringThe seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

PropertiesTypeDescription
app_key RequiredstringEvery single app will have a unique key. Please use the specific key assigned to your app.
sign RequiredstringSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp RequiredintUnix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
shop_cipher RequiredstringUse this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Body

PropertiesTypeDescription
aftersales_request_decisions[]objectDecisions to apply to aftersales requests.

Example

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Response Parameters

PropertiesTypeDescription
codeintThe success or failure status code returned in API response.
messagestringThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstringRequest log
dataobjectSpecific return information

Example

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Error Code

View common error codes

| Code | Message | | --- | --- | | 11050001 | invalid param | | 25001001 | An invalid request parameter was passed. Please check that you have the correct parameter type(s) and format. | | 25001003 | Invalid order status. | | 25001028 | reverse lock failed | | 25001044 | ConfirmReceive fulfillment order failed | | 25001058 | reverse downstream data load error | | 25007006 | Order not found. | | 25007007 | ReverseOrderExistNegotiate | | 25011010 | request has been transferred to platform operator | | 25011012 | reverse status cannot approve application | | 25011013 | reverse status cannot approve receive | | 25011023 | forbid process authentic guarantee order | | 25011026 | forbid process receive for FBT order | | 25011032 | ReverseInvalidStatusPartialRefund | | 25020004 | decision not match reverse type | | 25020005 | No permission to process this order | | 25020008 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. | | 25020009 | reverse already cancelled |

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