Skip to main content

GET Get Decision Eligibility

Get Decision Eligibility Shop Required scope: seller.return_refund.basic Use this API to evaluate which seller decisions are currently allowed for the specified aftersales request. The API returns one result per requested decision, including whether the decision is currently eligible and any rejection reasons that are applicable for an eligible reject decision. Version 202601

GET/return_refund/202601/decision_eligibility

Request

Header

PropertiesTypeDescription
content-type RequiredstringAllowed type: application/json
x-tts-access-token RequiredstringThe seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

PropertiesTypeDescription
app_key RequiredstringEvery single app will have a unique key. Please use the specific key assigned to your app.
sign RequiredstringSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp RequiredintUnix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
return_or_cancel_id RequiredstringThe TikTok Shop return or cancellation request ID to evaluate. Pass the request identifier for the target cancellation, refund, return, or other supported aftersales flow. Do not pass an order ID or order line ID in this field.
check_decisions[]stringThe seller decisions to evaluate for the specified aftersales request. Possible Values:- APPROVE_REQUEST_CANCEL- APPROVE_REFUND- APPROVE_RETURN- APPROVE_RECEIVED_PACKAGE- APPROVE_REPLACEMENT- ISSUE_REPLACEMENT_REFUND- DIRECT_REFUND- REJECT_REQUEST_CANCEL- REJECT_REFUND- REJECT_RETURN- REJECT_RECEIVED_PACKAGE- REJECT_REPLACEMENTNote: When omitted, the API evaluates all supported seller decisions for the request and returns one result per decision.
localestringThe BCP-47 locale codes for displaying the return reason, delimited by commas. Default: en-USRefer to Locale codes for the list of supported locale codes.
shop_cipher RequiredstringUse this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Example

CurlGoNode.jsJavaEnable word wrap

Response Parameters

PropertiesTypeDescription
codeintThe success or failure status code returned in API response.
messagestringThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstringRequest log
dataobjectSpecific return information

Example

JSONEnable word wrap

Error Code

View common error codes

| Code | Message | | --- | --- | | Empty. No business logic error codes. |

Is this content helpful?Helpful

Not Helpful

PreviousNext