GET Get Decision Eligibility
Get Decision Eligibility Shop Required scope: seller.return_refund.basic Use this API to evaluate which seller decisions are currently allowed for the specified aftersales request. The API returns one result per requested decision, including whether the decision is currently eligible and any rejection reasons that are applicable for an eligible reject decision. Version 202601
GET/return_refund/202601/decision_eligibility
Request
Header
| Properties | Type | Description |
|---|---|---|
| content-type Required | string | Allowed type: application/json |
| x-tts-access-token Required | string | The seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token. |
Query
| Properties | Type | Description |
|---|---|---|
| app_key Required | string | Every single app will have a unique key. Please use the specific key assigned to your app. |
| sign Required | string | Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders. |
| timestamp Required | int | Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time. |
| return_or_cancel_id Required | string | The TikTok Shop return or cancellation request ID to evaluate. Pass the request identifier for the target cancellation, refund, return, or other supported aftersales flow. Do not pass an order ID or order line ID in this field. |
| check_decisions | []string | The seller decisions to evaluate for the specified aftersales request. Possible Values:- APPROVE_REQUEST_CANCEL- APPROVE_REFUND- APPROVE_RETURN- APPROVE_RECEIVED_PACKAGE- APPROVE_REPLACEMENT- ISSUE_REPLACEMENT_REFUND- DIRECT_REFUND- REJECT_REQUEST_CANCEL- REJECT_REFUND- REJECT_RETURN- REJECT_RECEIVED_PACKAGE- REJECT_REPLACEMENTNote: When omitted, the API evaluates all supported seller decisions for the request and returns one result per decision. |
| locale | string | The BCP-47 locale codes for displaying the return reason, delimited by commas. Default: en-USRefer to Locale codes for the list of supported locale codes. |
| shop_cipher Required | string | Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop |
Example
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Response Parameters
| Properties | Type | Description |
|---|---|---|
| code | int | The success or failure status code returned in API response. |
| message | string | The success or failure messages returned in API response. Reasons of failure will be described in the message. |
| request_id | string | Request log |
| data | object | Specific return information |
Example
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Error Code
View common error codes
| Code | Message | | --- | --- | | Empty. No business logic error codes. |
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