(13) New conversation
1. Trigger scenario
This new conversation webhook is triggered when a customer service agent joins or leaves a conversation. We recommend refreshing the conversation list when receiving this event.
2. Data business parameters
| Parameter name | Data type | Sample | Description |
|---|---|---|---|
| conversation_id | string | 576486316948490001 | The identification of the conversation |
| create_time | int | 1627587506 | Conversation creation time, represented as a Unix timestamp (in seconds). |
Event example
JSONWord Wrap
{
"type": 13,
"tts_notification_id": "7327112393057371910",
"shop_id": "7494049642642441621",
"timestamp": 1644412885,
"data": {
"conversation_id": "576486316948490001",
"create_time": 1627587506
}
}