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GET Product Information Issue Diagnosis

Product Information Issue Diagnosis Shop Required scope: serller.product.optimize Diagnose multiple existing live (status: ACTIVATE) products to obtain information that helps you to improve the product content, enhancing product visibility and customer trust. The returned information includes:

  • Listing quality information (available only for the US market).
  • Issues with the current product details and the overall recommendations
  • Auto-generated optimization suggestions targeted for specific product fields, including the title, description, and image. Note: This API focuses solely on optimizing product visibility and does not evaluate whether your product meets listing requirements. Quality issues identified by this API do not block your product from being listed. To verify listing requirements, use the Check Product Listing API

. Version 202405

GET/product/202405/products/diagnoses

Request

Header

PropertiesTypeDescription
content-type RequiredstringAllowed type: application/json
x-tts-access-token RequiredstringThe seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

PropertiesTypeDescription
app_key RequiredstringEvery single app will have a unique key. Please use the specific key assigned to your app.
sign RequiredstringSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp RequiredintUnix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
product_ids Required[]stringThe list of product IDs that you want to diagnose.Note:- Max number of IDs: 200- The product must be live (status: ACTIVATE)
shop_cipher RequiredstringUse this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Example

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Response Parameters

PropertiesTypeDescription
codeintThe success or failure status code returned in API response.
messagestringThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstringRequest log
dataobjectSpecific return information

Example

JSONEnable word wrap

Error Code

View common error codes

| Code | Message | | --- | --- | | 12009014 | seller no permission for product error | | 12019114 | Seller has no permission | | 12019120 | The number of provided product IDs exceeds the limit. | | 12052260 | The product ID does not exist | | 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. |

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