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POST Deactivate Products

Deactivate Products Shop Required scope: seller.product.basic Deactivate products that are in the Activate status and hide them from buyers. The status changes to Seller_deactivated after deactivation. In the event there's some issue with a product (e.g. out of stock), you can deactivate the product and hide it temporarily from buyers. When the issues are resolved, you can activate the product again by using the Activate Product API

. Version 202309

POST/product/202309/products/deactivate

Request

Header

PropertiesTypeDescription
content-type RequiredstringAllowed type: application/json
x-tts-access-token RequiredstringThe seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

PropertiesTypeDescription
app_key RequiredstringEvery single app will have a unique key. Please use the specific key assigned to your app.
sign RequiredstringSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp RequiredintUnix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
shop_cipher RequiredstringUse this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Body

PropertiesTypeDescription
product_ids Required[]stringThe product IDs to deactivate.Max number of IDs: 20.
listing_platforms[]stringThe listing platforms where the product will be deactivated. Possible values:- TOKOPEDIA- TIKTOK_SHOPDefault: TIKTOK_SHOPApplicable only for sellers that migrated from Tokopedia.

Example

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Response Parameters

PropertiesTypeDescription
codeintThe success or failure status code returned in API response.
messagestringThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstringRequest log
dataobjectSpecific return information

Example

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Error Code

View common error codes

| Code | Message | | --- | --- | | 12019120 | The number of provided product IDs exceeds the limit. | | 12052032 | The product does not exist | | 12052048 | You cannot edit the specified product(s) as it isn't listed in your account or shop. | | 12052330 | product is not supported to list in designated sale platform | | 12052332 | The seller center is locked during shop integration, only editing stock and price is allowed | | 12052371 | Auction product is bidding when it is not supported to change product info | | 12052700 | The seller is inactive. | | 12052703 | Invalid seller tax number | | 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. | | 12052901 | The product in its current status is not available for this operation. Change the product status and try again. | | 12052910 | Invalid input parameters. Refer to the API documentation for details. |

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