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POST Search Order By External Order Reference

Search Order By External Order Reference Shop Required scope: seller.order.ext_ref.read If you have used the Add External Order References API to sync information from your external order management system (OMS) to corresponding orders in TikTok Shop, you may call this API to search for order information in TikTok Shop based on information in your OMS. Version 202406

POST/order/202406/orders/external_order_search

Request

Header

PropertiesTypeDescription
content-type RequiredstringAllowed type: application/json
x-tts-access-token RequiredstringThe seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

PropertiesTypeDescription
app_key RequiredstringEvery single app will have a unique key. Please use the specific key assigned to your app.
sign RequiredstringSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp RequiredintUnix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
platform RequiredstringThe alias of your external order management system (OMS).Possible values:- SHOPIFY- WOOCOMMERCE- BIGCOMMERCE- MAGENTO- SALESFORCE_COMMERCE_CLOUD- CHANNEL_ADVISOR- AMAZON- ORDER_MANAGEMENT_SYSTEM- WAREHOUSE_MANAGEMENT_SYSTEM- ERP_SYSTEM
external_order_id RequiredstringOrder ID in your OMS.
shop_cipher RequiredstringUse this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Example

CurlGoNode.jsJavaEnable word wrap

12345curl-X POST 'https://open-api.tiktokglobalshop.com/order/202406/orders/external_order_search?external_order_id=676461413038785752&app_key=38abcd&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c&timestamp=1623812664&shop_cipher=GCP_XF90igAAAABh00qsWgtvOiGFNqyubMt3&platform=SHOPIFY' -H 'x-tts-access-token: TTP_pwSm2AAAAABmmtFz1xlyKMnwg74T2GJ5s0uQbS8jPjb_GkdFVCxPqzQXSyuyfXdQa0AqyDsea2tYFNVf4XeqgZHFfPyv0Vs659QqyLYfsGzanZ5XZAin3_ZkcIxxS0_In6u6XDeU96k' -H 'content-type: application/json' -d '{}'

Response Parameters

PropertiesTypeDescription
codeintThe success or failure status code returned in API response.
messagestringThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstringRequest log
dataobjectSpecific return information

Example

JSONEnable word wrap

{"code":0,"data":{"orders":[{"id":"576461413038785752","external_order":{"id":"676461413038785752","platform":"SHOPIFY","line_items":[{"id":"577086512123755123","origin_id":"677086512123755123"}]}}]},"message":"Success","request_id":"202203070749000101890810281E8C70B7"}

Error Code

View common error codes

| Code | Message | | --- | --- | | Empty. No business logic error codes. |

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