GET Get Order Detail

Get Order Detail Shop Required scope: seller.order.info Get the detailed order information of an order, including important attributes such as order status, shipping addresses, payment details, price and tax info, and package information. Version 202507

GET/order/202507/orders

Request

Header

Properties	Type	Description
content-type Required	string	Allowed type: application/json
x-tts-access-token Required	string	The seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

Properties	Type	Description
app_key Required	string	Every single app will have a unique key. Please use the specific key assigned to your app.
sign Required	string	Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp Required	int	Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
ids Required	[]string	A list of TikTok Shop order ID values.Max count: 50
shop_cipher Required	string	Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Example

CurlGoNode.jsJavaEnable word wrap

1234curl-XGET 'https://open-api.tiktokglobalshop.com/order/202507/orders?app_key=38abcd&sign=5361235029d141222525e303d742f9e38aea052d10896d3197ab9d6233730b8c&timestamp=1623812664&shop_cipher=GCP_XF90igAAAABh00qsWgtvOiGFNqyubMt3&ids=57668123555,57668123555' -H 'x-tts-access-token: TTP_pwSm2AAAAABmmtFz1xlyKMnwg74T2GJ5s0uQbS8jPjb_GkdFVCxPqzQXSyuyfXdQa0AqyDsea2tYFNVf4XeqgZHFfPyv0Vs659QqyLYfsGzanZ5XZAin3_ZkcIxxS0_In6u6XDeU96k' -H 'content-type: application/json'

Response Parameters

Properties	Type	Description
code	int	The success or failure status code returned in API response.
message	string	The success or failure messages returned in API response. Reasons of failure will be described in the message.
request_id	string	Request log
data	object	Specific return information

Example

JSONEnable word wrap

{"code":0,"data":{"orders":[{"id":"576461413038785752","cancellation_initiator":"SELLER","shipping_provider":"TT Virtual express","shipping_provider_id":"6617675021119438849","user_id":"7021436810468230477","status":"UNPAID","rts_time":1619611563,"payment":{"currency":"IDR","sub_total":"5000","shipping_fee":"5000","seller_discount":"5000","platform_discount":"5000","payment_platform_discount":"10","payment_discount_service_fee":"10","total_amount":"5000","original_total_product_price":"5000","original_shipping_fee":"5000",

Error Code

View common error codes

| Code | Message | | --- | --- | | 10002014 | Failed to get orders, If multiple retry have failed, please contact the platform for assistance | | 10002015 | Failed to get orders, If multiple retry have failed, please contact the platform for assistance | | 10006402 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. | | 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. | | 10037002 | Failed to get orders, If multiple retry have failed, please contact the platform for assistance | | 10037003 | Failed to get orders, If multiple retry have failed, please contact the platform for assistance | | 10037004 | Failed to get orders, If multiple retry have failed, please contact the platform for assistance | | 21008111 | The order or package does not belong to the current seller. |

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