order_status_push
Last Updated: 14 Aug 2023
Basics
| Property | Value |
|---|---|
| Category | Order Push |
| Push Mechanism Name | order_status_push |
| Push Mechanism Code | 3 |
| Push Mechanism Description | Get notified immediately on all order status updates. This includes order cancellations that occur before shipping, so that you can take the necessary steps in time. |
| Push Mechanism Subscription Rules | Original/ERP System/Seller In House System/Order Management/Customer Service/Swam ERP |
| Time Out Seconds | 3s |
| Sequence Guaranteed | No |
| Can Repeated Same Message | Yes |
| Retry Seconds | 300s,1800s,10800s |
Push Parameters
| Name | Type | Sample | Description |
|---|---|---|---|
| data | object | Main Push message data | |
| ordersn | string | 220810QSK8S7BX | Return by default. Shopee's unique identifier for an order. |
| status | string | PROCESSED | Return by default. Enumerated type that defines the current status of the order. |
| completed_scenario | string | NORMAL | To indicate which COMPLETED status order is in. NORMAL: The order has been completed. RRAOC: The whole RRAOC (raise return&refund after order completed) progress has been completed. |
| update_time | timestamp | 1660123127 | Return by default. Timestamp that indicates the last time that there was a change in value of order, such as order status changed from 'Paid' to 'Completed'. |
| shop_id | int | 727720655 | Shopee's unique identifier for a shop. Required param for most APIs. |
| code | int | 3 | Shopee's unique identifier for a push notification. |
| timestamp | timestamp | 1660123127 | Timestamp that indicates the message was sent. |
Json
{"data":{"items":[],"ordersn":"220810QSK8S7BX","status":"PROCESSED","completed_scenario":"","update_time":1660123127},"shop_id":727720655,"code":3,"timestamp":1660123127}
Update Log
| Date | Update Details |
|---|---|
| 2023-08-14 | Shopee now support buyer to raise return& refund after order completed, for order_status_push add new field "completed_scenario" to indicate which COMPLETED status order is in. |
| 2022-08-18 | New Push Mechanism |