v2.returns.upload_proof
POST /api/v2/returns/upload_proof
Support sellers to upload evidence, including text and pictures and videos converted into URLs.
Endpoint URL
URL: https://partner.shopeemobile.com/api/v2/returns/upload_proof
Common Request Parameters
| Name | Type | Sample | Description |
|---|---|---|---|
| partner_id | int | 1 | Partner ID is assigned upon registration is successful. Required for all requests. |
| timestamp | timestamp | 1610000000 | This is to indicate the timestamp of the request. Required for all requests. Expires in 5 minutes. |
| access_token | string | c09222e3fc40ffb25fc947f738b1abf1 | The token for API access, using to identify your permission to the api. Valid for multiple use and expires in 4 hours. |
| shop_id | int | 600000 | Shopee's unique identifier for a shop. Required param for most APIs. |
| sign | string | e318d3e932719916a9f9ebb57e2011961bd47abfa54a36e040d050d8931596e2 | Signature generated by partner_id, api path, timestamp, access_token, shop_id and partner_key via HMAC-SHA256 hashing algorithm. More details: https://open.shopee.com/documents?module=87&type=2&id=58&version=2 |
Request Parameters
| Name | Type | Required | Sample | Description |
|---|---|---|---|---|
| return_sn | string | True | 211019111701669 | The serial number of return. |
| photo | object[] | False | ||
| url | string | True | https://file-proxy.seller.test.shopee.com/api/v2/files/c2hvcGVlLWRyYzAx/6cd5662c25964655827057bb2bfa69e2.png | Uploaded proof image link, it is recommended to pass in the return url of api called convert_image. |
| thumbnail | string | True | https://file-proxy.seller.test.shopee.com/api/v2/files/c2hvcGVlLWRyYzAx/6cd5662c25964655827057bb2bfa69e2.png | The proof image thumbnail. |
| description | string | False | test | text description in the dispute proof |
Response Parameters
| Name | Type | Sample | Description |
|---|---|---|---|
| request_id | string | openapi-a158bf23ecfa3f34a17a19ed8b12dbc9 | The identifier for an API request for error tracking |
| error | string | Indicate error code if hit error. Empty if no error happened | |
| message | string | success | Indicate error details if hit error. Empty if no error happened. |
| response | object | Detail informations you are querying. For this API will return null. |