v2.returns.get_available_solutions

GET /api/v2/returns/get_available_solutions

Get the available solutions offered to buyers.

Endpoint URL

URL: https://partner.shopeemobile.com/api/v2/returns/get_available_solutions

Common Request Parameters

Name	Type	Sample	Description
partner_id	int	1	Partner ID is assigned upon registration is successful. Required for all requests.
timestamp	timestamp	1610000000	This is to indicate the timestamp of the request. Required for all requests. Expires in 5 minutes.
access_token	string	c09222e3fc40ffb25fc947f738b1abf1	The token for API access, using to identify your permission to the api. Valid for multiple use and expires in 4 hours.
shop_id	int	600000	Shopee's unique identifier for a shop. Required param for most APIs.
sign	string	e318d3e932719916a9f9ebb57e2011961bd47abfa54a36e040d050d8931596e2	Signature generated by partner_id, api path, timestamp, access_token, shop_id and partner_key via HMAC-SHA256 hashing algorithm. More details: https://open.shopee.com/documents?module=87&type=2&id=58&version=2

Request Parameters

Name	Type	Required	Sample	Description
return_sn	string	True	220106202649696	The serial number of return.

Response Parameters

Name	Type	Sample	Description
request_id	string	fdeb0c1463fc46349f7d6f448e1f00d6	The identifier for an API request for error tracking.
error	string		Indicate error type if hit error. Empty if no error happened.
message	string		Indicate error details if hit error. Empty if no error happened.
response	object
return_sn	string	220106202649696	The serial number of return.
offer_return_refund	object
eligibility	boolean	true	To indicate whether ReturnRefund solution is available for sellers to select.
refund_amount_adjustable	boolean	true	To indicate whether refund is adjustable for ReturnRefund solution.
max_refund_amount	float	15.0	The max refund amount for ReturnRefund solution. Returned when refund_amount_adjustable is true.
min_refund_amount	float	5.0	The min refund amount for ReturnRefund solution. Returned when refund_amount_adjustable is true.
offer_refund	object
eligibility	boolean	true	To indicate whether Refund solution is available for sellers to select.
refund_amount_adjustable	boolean	true	To indicate whether refund is adjustable for Refund solution.
max_refund_amount	float	10.0	The max refund amount for Refund solution. Returned when refund_amount_adjustable is true.
min_refund_amount	float	5.0	The min refund amount for Refund solution. Returned when refund_amount_adjustable is true.