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POST Create Conversation with creator

Create Conversation with creator Shop Required scope: seller.affiliate_messages.write Get the existing conversation or create a new conversation with the specified TikTok creator for later communication. Version 202508

POST/affiliate_seller/202508/conversations

Request

Header

PropertiesTypeDescription
content-type RequiredstringAllowed type: application/json
x-tts-access-token RequiredstringThe seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token.

Query

PropertiesTypeDescription
app_key RequiredstringEvery single app will have a unique key. Please use the specific key assigned to your app.
sign RequiredstringSignature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders.
timestamp RequiredintUnix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time.
shop_cipher RequiredstringUse this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop

Body

PropertiesTypeDescription
creator_open_id RequiredstringCreator Open ID. More details
only_need_conversation_idbool- If true, only conversation_id in data.conversation is returned. - If false, all fields in data.conversation are returned.true by default.

Example

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Response Parameters

PropertiesTypeDescription
codeintThe success or failure status code returned in API response.
messagestringThe success or failure messages returned in API response. Reasons of failure will be described in the message.
request_idstringRequest log
dataobjectSpecific return information

Example

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Error Code

View common error codes

| Code | Message | | --- | --- | | 16030001 | creator has been cleard | | 16030002 | shop has reached IM quota. More information please check [https://seller.tiktokglobalshop.com/university/essay?identity=1&role=1&knowledge_id=2766765165102865&from=feature_guide] | | 16030003 | This shop cannot message the creator at the moment because the Affiliate GMV requirement has not been met. | | 16030007 | shop status invalid | | 16030009 | test account isolate. please don't use the test account to send message. | | 16032001 | nvalid parameter Creator and Seller, please ensure Region mismatch. | | 45101021 | unauthorized operation on users who hit privacy control | | 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. |

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