POST Create Conversation with creator
Create Conversation with creator Shop Required scope: seller.affiliate_messages.write Get the existing conversation or create a new conversation with the specified TikTok creator for later communication. Version 202508
POST/affiliate_seller/202508/conversations
Request
Header
| Properties | Type | Description |
|---|---|---|
| content-type Required | string | Allowed type: application/json |
| x-tts-access-token Required | string | The seller access_token value from Get Access Token, when user_type = 0. Follow this guide to get seller access_token. |
Query
| Properties | Type | Description |
|---|---|---|
| app_key Required | string | Every single app will have a unique key. Please use the specific key assigned to your app. |
| sign Required | string | Signature generated by gen algorithm. When you send API requests to TTS, you must sign them so that TTS can identify the senders. |
| timestamp Required | int | Unix timestamp GMT (UTC+00:00). This timestamp is used across all API requests. Developers can use this convert to local time. |
| shop_cipher Required | string | Use this property to pass shop information in requesting the API. Failure in passing the correct value when requesting the API for cross-border shops will return incorrect response. Get by API Get Authorization Shop |
Body
| Properties | Type | Description |
|---|---|---|
| creator_open_id Required | string | Creator Open ID. More details |
| only_need_conversation_id | bool | - If true, only conversation_id in data.conversation is returned. - If false, all fields in data.conversation are returned.true by default. |
Example
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Response Parameters
| Properties | Type | Description |
|---|---|---|
| code | int | The success or failure status code returned in API response. |
| message | string | The success or failure messages returned in API response. Reasons of failure will be described in the message. |
| request_id | string | Request log |
| data | object | Specific return information |
Example
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Error Code
View common error codes
| Code | Message | | --- | --- | | 16030001 | creator has been cleard | | 16030002 | shop has reached IM quota. More information please check [https://seller.tiktokglobalshop.com/university/essay?identity=1&role=1&knowledge_id=2766765165102865&from=feature_guide] | | 16030003 | This shop cannot message the creator at the moment because the Affiliate GMV requirement has not been met. | | 16030007 | shop status invalid | | 16030009 | test account isolate. please don't use the test account to send message. | | 16032001 | nvalid parameter Creator and Seller, please ensure Region mismatch. | | 45101021 | unauthorized operation on users who hit privacy control | | 36009003 | Internal error. Please try again. If the issue persists after multiple attempts, please contact platform support. |
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