v2.logistics.get_tracking_info

GET /api/v2/logistics/get_tracking_info

Use this api to get the logistics tracking information of an order.

Endpoint URL

URL: https://partner.shopeemobile.com/api/v2/logistics/get_tracking_info

Common Request Parameters

Name	Type	Sample	Description
partner_id	int	1	Partner ID is assigned upon registration is successful. Required for all requests.
timestamp	timestamp	1610000000	This is to indicate the timestamp of the request. Required for all requests. Expires in 5 minutes.
access_token	string	c09222e3fc40ffb25fc947f738b1abf1	The token for API access, using to identify your permission to the api. Valid for multiple use and expires in 4 hours.
shop_id	int	600000	Shopee's unique identifier for a shop. Required param for most APIs.
sign	string	e318d3e932719916a9f9ebb57e2011961bd47abfa54a36e040d050d8931596e2	Signature generated by partner_id, api path, timestamp, access_token, shop_id and partner_key via HMAC-SHA256 hashing algorithm. More details: https://open.shopee.com/documents?module=87&type=2&id=58&version=2

Request Parameters

Name	Type	Required	Sample	Description
order_sn	string	True	2409177JCSRTEU	Shopee's unique identifier for an order.
package_number	string	False		Shopee's unique identifier for the package under an order. You shouldn't fill the field with empty string when there is a package number.

Response Parameters

Name	Type	Sample	Description
request_id	string	e3e3e7f33c4d75f91fb48ecb41aa2a01:010003d71ed9e184:00000066cec6b739	The identifier for an API request for error tracking.
error	string		Indicate error type if hit error. Empty if no error happened.
message	string		Indicate error details if hit error. Empty if no error happened.
response	object		Detail informations you are querying.
order_sn	string	2409177JCSRTEU	Shopee's unique identifier for an order.
package_number	string		Shopee's unique identifier for the package under an order.
logistics_status	string	LOGISTICS_DELIVERY_FAILED	The logistics status for the order. Applicable values: See Data Definition- LogisticsStatus.
tracking_info	object[]		The tracking info of the order.
update_time	timestamp	1726561500	The time when the logistics tracking info is updated.
description	string	包裹正退回物流中心	The description of the logistics tracking info.
logistics_status	string	FAILED_DELIVERED	The logistics status for the order. Applicable values: See Data Definition- LogisticsStatus.
reversed_tracking_number	string	SG246907296501CU	The tracking number of the reversed logistics. Note: Only apply to the cross-border segment of failed delivery parcels returned from the local return warehouse to the seller.
reversed_courier_name	string	SPX Express	The courier name of the reversed logistics. Note: Only apply to the cross-border segment of failed delivery parcels returned from the local return warehouse to the seller.
reversed_tracking_info	object[]		The tracking information of the reversed logistics. Note: Only apply to the cross-border segment of failed delivery parcels returned from the local return warehouse to the seller.
update_time	int64	1729842624	The time when the reversed logistics tracking info is updated.
description	string	当地仓库已备货，包裹准备发运	The description of the reversed logistics tracking info.